Terms and Conditions
Western Courtyard Homestay
Adimaly, Idukki, Kerala, India
Website: https://westerncourtyard.com
Last Updated: 10 October 2026
1. Introduction
Welcome to Western Courtyard Homestay, a family-oriented homestay offering private, self-contained accommodation in a peaceful residential neighbourhood in Adimaly, Kerala.
By booking accommodation or staying at Western Courtyard, guests agree to these Terms and Conditions, subject to applicable Indian law.
2. Reservations and Payments
All reservations are subject to availability.
Guests must provide accurate booking information, including contact details, dates and number of occupants.
Online reservations require full payment of the amount displayed at checkout.
A reservation is confirmed only after successful payment verification and issuance of a booking confirmation.
Online payments are processed through Cashfree.
Applicable mandatory charges will be disclosed before booking confirmation.
Previously disclosed charges not collected online may be settled at check-in.
Optional services requested by guests are charged separately at agreed rates.
3. Check-in and Check-out
Check-in: From 1:00 PM IST.
Check-out: By 10:00 AM IST.
Early check-in and late check-out are subject to availability and prior approval.
Guests must present valid government-issued identification as required by applicable law.
4. Cancellation and Refunds
At least 7 days before check-in: 100% refund.
At least 5 days but less than 7 days before check-in: 50% refund.
Less than 5 days before check-in: No refund.
Cancellation deadlines are calculated using the scheduled check-in time of 1:00 PM IST.
Approved refunds will be initiated within 7 business days of approval, ordinarily through Cashfree to the original payment method where supported. The time for the amount to reach the guest depends on the payment provider and bank.
Third-party reservations may be subject to the cancellation conditions of the respective booking platform.
5. Cleaning and Housekeeping
A mandatory cleaning fee applies once per reservation:
1 to 3 nights: ₹500 per stay.
4 nights or longer: ₹1,000 per stay.
The cleaning fee covers accommodation preparation before guest arrival and cleaning after guest departure only.
Daily or routine housekeeping during the stay is not included.
Additional housekeeping may be requested at ₹500 per session, subject to availability.
Guests are expected to maintain reasonable cleanliness and wash used kitchen utensils.
Exceptional cleaning required due to misuse or damage may attract reasonable additional charges based on actual costs.
6. Complimentary Kerala Breakfast
Bookings of 1 to 7 nights: Complimentary homemade Kerala breakfast is provided every morning for all registered guests, including children.
Bookings of 8 nights or longer: Complimentary breakfast is not provided on any day.
One common breakfast menu is prepared each morning for all guests.
Examples include Puttu with Kadala Curry, Idli with Sambar, or Appam with Vegetable Stew.
Multiple menus, combined dishes and separate individual breakfast selections are not included.
Special dietary requirements should be communicated in advance and are subject to availability.
Unused complimentary breakfast cannot be exchanged for cash, discounts or refunds.
6.1 Self-Service Beverages
Ready-made tea, coffee and milk are not served. Coffee, milk, lemon and sugar are made available in the kitchen for guests to prepare their own beverages. Guests must clean utensils after use.
7. Homemade Lunch and Dinner
Homemade Kerala-style lunch and dinner may be arranged upon request, subject to availability and separately agreed charges. These meals are not included in the accommodation rate. Advance requests are recommended.
8. Kitchen and Cooking Facilities
Western Courtyard provides a private kitchen with a functional gas stove, electric kettle, refrigerator, cookware and utensils.
Guests may prepare their own meals.
Guests must arrange their own groceries, ingredients and special cooking supplies.
No personal cook is provided.
Used cookware, dishes and kitchen surfaces must be cleaned after use.
Kitchen equipment must not be removed from the property.
8.1 LPG Safety
The LPG cylinder is installed outside the kitchen in a designated location for safety reasons. Guests must not move, disconnect, modify or tamper with the cylinder, regulator, pipes or connections.
Cooking must not be left unattended. Gas burners must be switched off after use. Any suspected gas leak must be reported immediately to the host. Guests should avoid flames and electrical switches and leave the affected area if a leak is suspected.
9. Electrical Appliances and Equipment
The property provides appliances including air conditioners, refrigerator, washing machine and television.
Guests must use appliances only for their intended purpose.
Overloading, misuse, unauthorised repairs or modifications are prohibited.
Faults or damage must be reported promptly.
Damage caused by misuse, negligence or deliberate actions may result in actual reasonable repair or replacement charges.
Normal wear and tear or equipment failure not caused by guests will not attract charges.
10. Pet Policy
Pet accommodation fee: ₹1,500 per stay, charged once per reservation, not per pet.
Guests must declare accompanying pets before arrival.
Pets are strictly prohibited from using beds, blankets, pillows, mattresses, sofas, cushions, towels and guest linen.
Guests must bring suitable pet bedding.
Pets must remain under the supervision and control of their owners.
Guests are responsible for cleaning pet waste and preventing disturbances.
Damage, staining or exceptional cleaning caused by pets may result in actual reasonable cleaning, repair or replacement charges.
11. Quiet Hours and Guest Conduct
Quiet Hours: 10:30 PM to 7:00 AM IST.
Loud music, shouting, parties and disruptive gatherings are prohibited during quiet hours.
Television, music and conversations must be kept at reasonable volumes.
Outdoor bonfire and barbecue activities must conclude by 10:30 PM.
Guests arriving or departing during quiet hours must minimise noise.
Parties and unauthorised events are not permitted at any time.
Visitors and additional overnight guests require prior approval.
12. Water Supply and Drinking Water
Groundwater is supplied for bathing, washing, cleaning and normal household use.
Purified drinking water is available in the kitchen.
The property does not use a public or municipal water supply.
Guests are requested to conserve water.
Only water specifically provided as purified drinking water should be used for drinking.
13. Bonfire Facility
Charge: ₹500 per session, maximum duration 1.5 hours.
Bonfires are subject to weather, safety conditions and host approval.
Bonfires are permitted only in the designated outdoor area.
Guests must follow fire safety instructions and supervise children.
Bonfire activities must conclude by 10:30 PM.
The host may decline or stop a bonfire for safety reasons.
14. Barbecue (BBQ) Facility
BBQ package: ₹500 per session.
The package includes barbecue equipment, utensils and up to 3 kg of charcoal.
Guests must purchase their own meat, fish, vegetables, marinades, spices, sauces and other ingredients.
No personal barbecue cook or chef is provided.
Guests are responsible for preparing and cooking their food.
Additional charcoal is subject to availability and separately agreed charges.
BBQ equipment must be used only in the designated outdoor area.
Equipment must not be used indoors or in enclosed spaces.
Used utensils must be cleaned and food waste disposed of responsibly.
BBQ activities must conclude by 10:30 PM.
15. Restaurant Food Delivery
Menus and contact details of recommended nearby restaurants are available for guest convenience.
Guests must order and pay directly to the restaurant.
Delivery may typically take approximately 45 minutes, subject to availability, preparation, traffic and weather.
Delivery times are estimates and are not guaranteed.
Food quality, order accuracy and restaurant refunds are handled by the restaurant concerned, subject to applicable law.
16. Property Damage and Additional Charges
Guests are responsible for reasonable care of the accommodation, appliances, kitchen utensils, bedding, furniture and other facilities.
Damage caused by misuse, negligence or deliberate actions may result in charges based on actual reasonable cleaning, repair or replacement costs. Supporting details will be provided where reasonably available.
Normal wear and tear and pre-existing defects will not be charged to guests.
17. Additional Services and Charges
Cleaning, 1–3 nights: ₹500 per stay.
Cleaning, 4 nights or longer: ₹1,000 per stay.
Additional housekeeping: ₹500 per session.
Pet accommodation: ₹1,500 per stay.
Bonfire: ₹500 per session, maximum 1.5 hours.
BBQ including utensils and 3 kg charcoal: ₹500 per session.
Complimentary breakfast: Included for eligible bookings of 1–7 nights.
Homemade lunch and dinner: Separately agreed charges.
Purified drinking water: Included.
Applicable mandatory fees will be disclosed before booking confirmation. Optional services are charged only when requested and agreed upon.
18. Booking Modifications and No-shows
Changes to dates, guest numbers or other booking details are subject to availability and approval.
No-shows and early departures do not automatically qualify for refunds. Any refund will be determined by the confirmed booking terms, circumstances and applicable law.
19. Safety and Personal Belongings
Guests should secure their belongings, use facilities responsibly and promptly report safety concerns or maintenance issues.
Nothing in these Terms and Conditions excludes liability that cannot lawfully be excluded under applicable law.
20. Privacy and Personal Information
Personal information collected during booking and check-in is handled in accordance with our Privacy Policy and applicable Indian data protection requirements.
21. Business Information and Contact Details
Business Name: Western Courtyard Homestay
Kerala Tourism Registration No.: DOT/15093/2023-ATIO1(M)(80)
Registered With: Department of Tourism, Government of Kerala
Property Address:
XIV/716, Pazhoopurayidathil House
Mannamkala, Adimaly
Idukki, Kerala, India
Email: westerncourtyard@gmail.com
Phone: +91 9744334715
Website: westerncourtyard.com
22. Applicable Law and Policy Updates
These Terms and Conditions are governed by applicable Indian law, subject to mandatory consumer protection requirements.
Western Courtyard may update these terms periodically. Changes will not retrospectively remove rights agreed upon for existing confirmed reservations.